Crazy live Privacy Policy
Your personal information on our platform is completely secure. Learn in detail through this policy how your information is collected and kept safe.
Last Updated: January 2025How Your Information Is Used
What Information Is Collected
Crazy live collects your name, email address, mobile number, and date of birth when you register an account. Information from your national ID card or other government-issued documents may also be requested for identity verification. Financial information such as your bKash or Nagad number is collected for payment processing. Your browsing habits, device type, IP address, and activity logs on the platform may also be recorded automatically. All of this information is used solely to improve service quality and ensure a secure service.
How Information Is Used
Collected information is used to manage your account, verify your identity, and process transactions. It also helps ensure platform security and prevent fraud. Your preferences and behavior are analyzed to provide a personalized experience and show relevant offers. Your information also assists in delivering customer support and resolving any technical issues. We do not send you any marketing messages without your consent.
Share with Third Parties
Crazy live never sells or rents your personal information to third parties. However, limited data sharing may occur with payment processors, identity verification services, and technology infrastructure partners. These partners operate under strict confidentiality agreements and cannot use your information for any other purpose. In cases of legal obligation or by court order, information may be disclosed to the relevant authorities. Beyond that, no information is shared anywhere without your consent.
Data Protection Methods
All your data is protected with industry-standard SSL encryption technology. Our servers and databases undergo regular security audits. Multi-layer firewalls and access control measures are maintained to prevent unauthorized access. A 24/7 automated monitoring system is in place to detect suspicious activity. Our team continuously adheres to the highest standards in data protection.
Your Rights & Controls
Right to Access Information
You may request to view and download the information stored in your account at any time. Contact our support team to exercise this right.
Right to Correct Information
You have every right to request a correction if any of your stored information is inaccurate. We are committed to implementing corrections as quickly as possible.
Right to Delete Information
After closing your account or under specific circumstances, you may request permanent deletion of your data, unless retention is required for legal reasons.
Cookie & Tracking Policy
Crazy live uses cookies to enhance your browsing experience on the website. Cookies are small text files stored in your browser that help remember your preferences and session information. We primarily use session cookies, preference cookies, and analytics cookies that are essential for platform functionality. You can disable cookies through your browser settings, although this may limit certain features. We do not place third-party advertising or tracking cookies without user consent. Contact our support team to learn more about our cookie policy.
Cookie Types
- Essential Cookies — For login sessions and security
- Preference Cookies — To remember language and interface settings
- Analytics Cookies — For monitoring platform performance
- Advertising Cookies — Not used without consent
Data Retention & Contact
All information is retained while your account is active. Even after account closure, certain data may be kept for a defined period due to legal and regulatory obligations. Financial transaction records are retained for the period required under applicable laws of Bangladesh. Once the necessary retention period has passed, we securely delete or anonymize the data. This process is fully automated and carried out with your interests in mind.
Privacy Contact
Contact us for any questions or complaints regarding the privacy policy.
Email: [email protected]
Stay Safe, Play Happy
Your privacy is our top priority at crazy live. Trusted by millions of users in Bangladesh, we are committed to keeping your information secure at all times. Sign up today and enjoy world-class gaming in a completely safe environment.